Entergram

Entergram is a Telegram-first CRM and customer support platform that turns real, personal Telegram accounts into a shared business workspace — no bots, no /start commands, and no lost chat history. Positioned as the operating layer for teams whose customers already live in Telegram, it combines a shared multi-account inbox, a pipeline-style CRM with custom columns such as stage, owner and deal size, linked support tickets with priority and SLA tracking, response-time analytics with busy-hour heatmaps, and safe targeted broadcasts protected by a free dedicated-IP proxy on every plan. Its target audience spans Telegram-first sales teams, customer support desks, crypto and trading desks, P2P/OTC and Web3 projects, e-commerce and dropshipping businesses, marketing agencies, community and KOL managers, course creators, event organisers, recruiters and B2B networking teams. Core features include Telegram folders synced from connected accounts, seat-level permissions where private accounts stay private and shared accounts are worked live by multiple members, a workspace-scoped REST API, a Telegram MCP endpoint that plugs real accounts into Claude, ChatGPT, Gemini, Grok, n8n and Make.com, and native Slack, Notion and Make.com apps with HubSpot in progress. Content-wise the site is localized into 18 languages and supported by a blog, operations guide, help center, API documentation and MCP guides. The user experience mirrors Telegram itself — familiar chat surfaces with CRM and ticketing overlays — while technically the product runs on real account sessions, least-privilege scoped API keys hashed at rest, rotatable and IP-restrictable credentials, and a self-hosted Enterprise option. Pricing starts at €29/month for Basic and €39/month for Pro, with a free trial to start.